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The Work


Dedicated to creativity. Driven by possibility.

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The Work


Dedicated to creativity. Driven by possibility.

 

WHAT I DO

I solve complex, adaptive problems through research, technology, human-focused design, and originality.

I turn information and creativity into insight, insight into strategy, and strategy into action.

I create revolutionizing solutions and experiences that connect with people.

I re-imagine the ordinary to create the extraordinary.

 

Mark Michael - Strategy & Strategic Planning

STRATEGY &
Planning

Streamlining strategy, planning, ideation, and execution
 

Mark Michael - Customer Experience Innovation

Experience
Innovation

Building seamless, personal, and compelling experiences
 

Mark Michael - Consulting

accelerated
consulting

Providing expertise and creativity to bring ideas to life
 

Mark Michael - Advertising & Advertising Strategy

insightful
ADVERTISING

Creating powerful experiences to connect with people
 

Mark Michael - Marketing & Performance Marketing

performance
MARKETING

Understanding who, when, where, how, & why to target
 

Mark Michael - Digital Transformation & Business Transformation

BUSINESS
Transformation

Revolutionizing the status quo by creating the future
 


HOW I DO IT

Mark Michael - Strategy Research Strategic Planning

Research, Planning, & Execution

 

Mark Michael - Data Intelligence & Data Analytics

Data Intelligence & Analytics

 

Mark Michael - Human Centered Design

Human-Centered Focus & Design

 

Mark Michael - Strategy & Ideation

Strategic Ideation & Vision

 

Mark Michael - Creative Strategy & Creative Experience

Creative Perspective & Approach

 

Mark Michael - Business Transformation & Digital Transformation

Business & Experience Revolution

 


OMNI-CHANNEL &
platform agnostic

 
Mark Michael - Omni Channel & Platform Agnostic
 
 

Omni-channel doesn't mean being everywhere to everyone; it means picking and choosing where, when, how, and why to deliver your experience.

Your audience gets to choose their journey and they're becoming more non-linear, dynamic, and channel-agnostic. Knowing where to play, and how to win is what earns hearts and minds.
 

 


PERSONALIZED &
Customer-Centric

 
Mark Michael - Personalization & Customer-Centric
 
 

Customer-centricity means focusing on and listening to your audience at all times, understanding their mindset, guiding them through their journey from start to finish, and creating a personalized, compelling experience for them.

By fostering connections with people, we can build long-lasting, mutually beneficial relationships.
 

 


Connection-Driven &
experience obsessed

 
Mark Michael - Customer Experience & Customer-Centric Experience
 

 

WHERE I DO IT


DIGITAL

 
Mark Michael - Big Data & Digital Analytics
Mark Michael - Social Media
Mark Michael - Mobile & Tactile
Mark Michael - Email, CRM, & Customer Relationship Management
Mark Michael - Paid Search, Organic Search, SEO, Search Engine Optimization
Mark Michael - Cloud Interface
Mark Michael - Digital Advertising & Digital Experience
Mark Michael - Internet, Website, & Digital Experiences
 



TRADITIONAL

 
Mark Michael - Traditional Advertising & Television
Mark Michael - Traditional Advertising & Communications
Mark Michael - Point of Sale, Physical World, Zero Moment of Truth
Mark Michael - Public Relations & Human Connections
Mark Michael - Word of Mouth, Traditional Advertising
Mark Michael - Copywriting & Communications
 



EXPERIENTIAL

 
Mark Michael - Augmented Reality, Virtual Reality, Mixed Reality, AR, VR, & MR
Mark Michael - Digital to Physical World
Mark Michael - Experiential Marketing & Experiential Advertising
Mark Michael - Digital Transformation & Experience Transformation
 



B2B & B2C

 
Mark Michael - Business to Business, B2B Marketing & Advertising Strategy
Mark Michael - Business to Consumer, B2C, Marketing & Advertising Strategy
 



human-to-human

 
Mark Michael - Human to Human Connection, 1 to 1 Connections
 
 

Nothing can replace a real, personalized bond. Creating a Human-to-Human experience is what creates a true connection with people, and connections built on human experiences transcend into long-lasting relationships.
 

 

 

WHO I'VE DONE IT FOR

 
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Testimonials


See what others have to say.

Testimonials


See what others have to say.

 

"Mark is an out-of-the-box strategic thinker, a dedicated team member, and an extremely knowledgeable digital marketing consultant. He wears many hats from pitching new business to executing complex digital analytic and go to market strategies for a wide variety of clients. Many Digital Marketing Consultants are able to give great ideas, but its very rare that the ideas produce strong results. Mark is able to drive results, which has lead to new clients and a strong direction in our existing business, based on his ideas and changes. I thoroughly enjoy working with Mark not only because he is smart, sharp and a breath of fresh air but because he is easy to work with and the kind of person you want on your team."
 


"Mark is a fantastically motivated and enthusiastic individual. Mark has a great mastering of strategy, using data to foster insights that are actionable and drive results. He is a well-spoken communicator and established himself as an integral part of the Strategy, Analytics, & Consulting group. I highly recommend Mark and I have no doubt that he will be a valuable asset to any team he works with and manages."
 


"Mark is a multi-talented individual who is dedicated at what he does. His communication skills and people skills are extraordinary. He's witty, charming, and has a sense of humor, but has a solid foundation in working hard and getting the job done. Mark has a very creative and clever mind, and is coupled with his strong ability to create long-lasting relationships."
 


"Mark and I have worked together on several projects where he helped solidify our strategy; he quickly understands the big picture and provides exceptional marketing research. We would quickly strategize together and he'd come back with specific data, research, and insights to help button-up our presentations. Mark is a pleasure to work with and essential part of my team."
 


"Mark is the best kind of colleague to have: Intellectually Curious, Responsible, Conscientious, Self-Motivated and always focused on doing what's right for his clients and the business. If you get a chance, hire Mark immediately — you won't regret it."
 


"Mark has a sharp analytical mind and routinely brought forth simplified solutions for client opportunities. During a period in which our team was optimizing new tools, Mark had great pulse on the appropriate paths to refinement. Coupling the strategic thinking with a very personable and relatable demeanor, Mark has the combination of traits that can be invaluable to teams in today's digital environment. We have kept in touch since working together and I would feel honored if we got the chance to work together again some day. I wouldn't hesitate to hire Mark for my own team should the opportunity ever arise."
 


"Simply put: Mark gets it. He understands the big picture and has a clear way of communicating it. Through a deep understanding of the research process, thorough analysis and planning, Mark discovers insights that seamlessly bring strategy and creative together. Mark is honest, loyal and real. When he's on a mission, he will always gives 110%."
 


"Mark is bright, ambitious, quality-driven, and big-picture thinking. His cross-platform projects demonstrated his ability to solve for a problem independently and analytically; but what impressed me most was that he went further to collaborate with partners across functions to gather input to ensure his recommendations were realistic and actionable. Having seen so many professionals work without much consideration of how their work may impact the big picture, I found Mark’s approach refreshing."
 


"I've known Mark for over 10 years and can say he is one of the most brilliant people I have the pleasure of being associated with. He has a fresh perspective when problem solving, and is always offering new innovative trends to better his client's business. From a personal perspective, Mark is a reliable go-to, always the first one to offer a helping hand and strategic advice."
 


"Mark is a driven individual who does what it takes to exceed client expectations. I have seen and been a part of Mark’s projects, in which he displayed a great sense of creativity, hard work and leadership, including customer usability, competitive analysis, design, and creativity. What began as a small project on application performance turned into an overhaul that reinvented the consumer journey. Multiple clients were impressed with Mark’s approach and are in the process of implementing those solutions today."
 


"Mark has a lot of great ideas and knows how to sell them, get them done, and make them shine. He is refreshing in a world that likes to keep doing what has worked in the past (mind you he gets that too), and he likes to bring new ideas combined with smart thinking to the table. He is great at interpreting results, presenting them with ease and clarity. I have never walked away confused or discouraged . . . he breaks it down and tells an engaging story."
 


"Mark is a powerhouse - his insights on how campaigns work across mediums and testing strategies are absolutely on point. He delivers timely and thorough analysis and can easily integrate into new projects without hesitation."
 


"Mark is a rare breed: a creative thinker backed by a strategic rationale. His entrepreneurial mindset seeks areas of untapped potential for which he provides data-driven recommendations for the highest quality output. Mark's ability to think outside the box is an asset to any team; it was a great learning experience to work alongside him."
 


 

View the full recommendations and connect on LinkedIn.